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24x7x365 Monitoring Monitoring is done on a continuous basis for availability, performance, capacity, and security with an advanced escalation and alerting system to proactively notify our technicians in case an element of your network develops a problem. Analysis Data is then used for trend analysis reports, which help prevent problems from ever happening. Escalation Higher levels of support are available to deal with critical issues. |
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| The BDR Solution is monitored and managed 24x7 by our NOC Team. Daily verification tests are performed to verify the integrity of base image and incrementals. Should an incremental have a corruption, our engineers copy the corrupt incremental from the offsite colocation facility to the NAS and run the verification again. If this does not solve the problem then corrective action is taken by creating a different image to get the backup to a consistent state. |
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